Create/edit an email routing

Create an email routing

Steps to add an email forwarding; this is a DNS record to create on your zone file:

1. Go to the "Domains" tab in the menu.
    
2. Search for the domain name you want to edit, hover over the burger menu (3 horizontal bars) and click on "Open action menu", or right-click. From the drop-down list, select "DNS".
    
3. In the toolbar at the bottom of the table, click on "New Resource Record".
    
4. Select the "Mail Forwarding" record type.
    

5. Enter only the @ prefix of the email forwarding you want to create in the "Source" field: e.g. test@.
   Then, in the "Destination" field, add the destination email address to which you want to redirect the emails. Enter the full email address here, e.g. name@example.com.
   NB: It is important to note that this "Destination" field is intended to receive a maximum of 255 characters. The number of destination email addresses for your redirect is therefore limited, and you will only be able to enter a few target addresses, about 5 or 7 email addresses, depending on the length of each email address and the number of characters it contains.
   You can also create a catch-all email address using the *@ characters, which will always accept and redirect all emails sent to it, regardless of whether the email address is valid (@example.com). To do this, enter *@ in the "Source" field.

   If you intend to notify certain people about the creation of this new DNS record, simply add their contact information in the intended "Contact People" request section. You can also add a note in the "Notes" section.
    

6. Review your data and click on "Create Resource Record". Keep in mind that this action will only create the record as a draft and won't publish it immediately.
    
7. Click "View Local Changes" to view the newly added record.
    
8. Review the changes and if everything is correct, click the "Publish" button to make the DNS record active. The record appears in the box as "X-MAIL-FWD" with an enveloppe "email@ ".

Note:

Once your mail redirection is added, the system adds an X-MAIL-FWD fake DNS record to indicate the target address of your mail redirection, and and two MX records pointing to our mail forwarding servers (mail-forwarder.io).
This type of X-MAIL-FWD record does not exist in the DNS system; it does not resolve DNS queries and is specific to our system.

Examples of DNS mail redirection for an email address "example@yourdomain.com" redirected to "targetemail@mail.com", on an (@) domain:
 

example@(…) 300 X-MAIL-FWD targetemail@mail.com
@ 600 MX 10 mx-01.mail-forwarder.io.
@ 600 MX 10 mx-02.mail-forwarder.io.

Adding an SPF record to authorize our BrandShelter mail forwarding server (MailChannels / mail-forwarder.io):
 

include:relay.mail-forwarder.io (for our mail forwarding server, if you are using our DNS forwarding email service)

SPF record to add (using a TXT record type) :

example.com   300 TXT   v=spf1 a mx include:relay.mail-forwarder.io ~all

More information:

Everything you need to know about the Sender Policy Framework (SPF) record and how to set it up.

Edit an existing email forwarding

1. Go to the "Domains" tab in the menu.
    
2. Search for the domain name you want to change, hover over the burger menu (3 horizontal bars) and click on "Open action menu", or right-click. From the drop-down list, select "DNS".
    
3. Hover over the burger menu (3 horizontal lines) next to the DNS record of type "X-MAIL-FWD" and indicated by an envelope "email@ ", which you intend to modify, and click on "Edit".
    
4. Change the target of the email forwarding in the "Destination" field to set the destination email address to which you want to redirect the emails. Enter the full email address, e.g. name@example.com.
   NB: It is important to note that this "Destination" field is intended to receive a maximum of 255 characters. The number of destination email addresses for your redirect is therefore limited, and you will only be able to enter a few target addresses, about 5 or 7 email addresses, depending on the length of each email address and the number of characters it contains.
   You can also create a catch-all email address using the *@ characters, which will always accept and redirect all emails sent to it, regardless of whether the email address is valid (@example.com). To do this, enter *@ in the "Source" field.
    
5. Check your data and click on "Update mail forwarding". Keep in mind that this action will only create the record as a draft and won't publish it immediately.
    
6. Click "View Local Changes" to view the newly added record.
    
7. Review the changes and if everything is correct, click the "Publish" button to make the DNS record changes effective. Done!